Check-in and boarding
Are you traveling soon with Air Moana ? Discover important information about the different check-in options and the deadlines for arriving at the check-in counters and boarding gate.
For a smooth departure, we recommend arriving at the airport early. This will give you ample time to check in, drop off your luggage if necessary, pass through security checks (only at Tahiti-Faa’a Airport), and reach your flight’s boarding gate calmly.
Online check-in
Starting 30 hours before departure and up to 1 hour before your flight, you can check in online to obtain your boarding pass, which you can either print or download to your phone or tablet.
If you are traveling with checked baggage, you will need to visit the Air Moana check-in counters at the airport to register and drop off your luggage. Be sure to arrive at the counters during the times indicated below.
If you are traveling with only carry-on baggage, once you have completed your online check-in, you can go directly to your flight's boarding gate with your boarding pass, a valid ID, and any other documents required for your situation.
To check in online, follow these steps :
- Log in to the page: Online Check-in
- Select your flights and passengers
- Download or print your boarding pass
Please note that online check-in is unfortunately not available in the following cases :
- Groups and charters
- Passengers using the Unaccompanied Minor service
- Passengers traveling with a pet or service animal
- Passengers with disabilities or reduced mobility
Check-in and Baggage Drop-off at Counters
You can check in and drop off your checked baggage directly with our ground staff at the Air Moana counters at the departure airport. To do so, you must present a valid ID along with any other documents required for your situation (e.g., disability card, medical certificate, specific form, etc.).
At Tahiti-Faa’a Airport
The check-in counters are located at desks 21-43 (international terminal).
Counter Opening: 1 hour and 30 minutes before your flight's departure time
Counter Closing: 30 minutes before your flight's departure time
At Bora Bora Airport
Bora Bora Airport is located on a small islet (motu). Air Moana offers a free shuttle boat service between the airport and the village of Vaitape. This shuttle departs from the Vaitape dock 1 hour and 15 minutes before the flight's departure time.
For more information about this service, visit the page : Bora Bora shuttle boat.
The check-in counters are located in the main terminal.
Counter Opening : 1 hour and 30 minutes before your flight's departure time
Counter Closing : 30 minutes before your flight's departure time
At Other Airports Served by Air Moana
The check-in counters are located in the main terminal.
Counter Opening : 1 hour and 30 minutes before your flight's departure time
Counter Closing : 30 minutes before your flight's departure time
Connecting time between two flights
Air Moana recommends that you observe the following connecting times between two flights :
Seats Assigned at Check-in
With Air Moana, you receive your seat assignment as soon as you check in at the counters. This eliminates any stress or confusion during boarding, as your seat on board will be ready and waiting for you.
For your information, if you check in online and do not have checked baggage, your seat will be assigned directly in the boarding area, without needing to go through the check-in counters. Please present yourself to our gate agents 30 minutes before the scheduled departure time to receive a boarding pass with your seat number.
Boarding
After completing check-in and passing through security checks (only at Tahiti-Faa’a), proceed to the boarding gate to access your flight.
Boarding Start: 20 minutes before your flight's departure time
Boarding Close: 5 minutes before your flight's departure time
These times are approximate, so we recommend arriving at the boarding area early to ensure smooth boarding for all passengers. If you are late, you may not be allowed to board.
For your information, if you are eligible for priority boarding, our ground staff will invite you to approach the boarding gate before the other passengers.
For everyone's comfort, our staff organizes boarding by rows. Please approach the boarding gate when your row is called.
